The Economic Times

He refused the job 10 minutes after joining because nobody was smiling: Delhi entrepreneur shares how an employee exposed a problem that everyone at office missed

A candidate rejected a job after spending just 10 minutes in a Delhi office, telling entrepreneur Kanika Jain that the workplace felt negative and employees looked stressed. Instead of dismissing his observation, Jain asked him to help transform the office. Within three months, retention rose 70% and sales increased 30%. She promoted him to Chief People Officer within a year, highlighting how candidates evaluate companies too.