The Economic Times

Gym told members paying Rs 15,000 can train at any branch, denied access when moved to another city; franchise ordered to pay Rs 19,400

A gym member who paid Rs 15,500 expecting nationwide access to training was denied entry at a franchise branch in another city after relocating, with the parent company and franchise blaming each other over a failed transfer. The Ernakulam consumer commission ruled in his favour, ordering both to jointly pay him Rs 19,400