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The Economic Times

Economy / The Economic Times

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For retailers, ecommerce highs come with headaches

Tata-owned retail chain Trent reported a 35% year-on-year jump in consumer complaints to over 300,000 in FY26, which its latest annual report attributed to the growing online business. V-Mart Retail and Titan also reported increases of 14% and 9%, respectively, taking complaints at each company to more than 130,000.

31 Aug 2026 12:42 am