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The Economic Times

Economy / The Economic Times

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30 years, zero lost bags: How a Japanese airport achieved the impossible

Kansai International Airport has gone 30 years without a lost baggage incident, earning the Worlds Best Airport for Baggage Delivery award multiple times. Handling up to 30,000 bags everyday, the airport uses a combination of sensors, conveyor belts, and manual oversight to ensure luggage safety. Staff align handles for passenger convenience and personally offer fragile items.

25 Feb 2026 1:04 am