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The Economic Times

Business / The Economic Times

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More than 50% of hotels use AI, but under 10% see real impact: Report

Hotels around the world are increasingly adopting generative AI technology, but fewer than 10% report meaningful reductions in manual work, highlighting a gap between adoption and tangible benefits. Many hotels are opting to enhance their existing systems rather than invest in entirely new platforms, creating challenges in using AI effectively for better decision-making.

15 Sep 2026 7:17 pm