The Economic Times

Bus passenger dropped off 10 km before destination at midnight, paid Rs 1,200 for an AC bus but received a non-AC one; operator ordered to pay Rs 31,500

A Visakhapatnam man booked a bus from Hyderabad to Rajahmundry, paid Rs 1,200 for an AC seat, and ended up stranded near a highway at 12:30 AM with no help in sight. Here is what happened and what the consumer forum ruled.