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Tata Communications buys 51% of Commotion Inc. to fast-track its AI transformation

Tata Communications has acquired a 51% stake in AI-native enterprise SaaS company Commotion Inc. This strategic move aims to bolster AI adoption within Tata Communications' Digital Fabric portfolio, particularly enhancing its Customer Interaction Suite. The integration will automate end-to-end customer journeys, shifting interactions towards predictive and generative engagement.